e等公務園+學習平臺
英語導覽解說技巧《解答》
01When introduce supervisors or staff to the guests, you should introduce the persons with the lowest ranking to the highest ranking.
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- ╳正解
02You can introduce yourself to the guests just as you're reading your resume.
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- ╳正解
03Fill in the blank with the most suitable words from the options given below. You can greet someone by saying “________” when it's 3 pm.
- AGood morning
- BGood afternoon正解
- CGood evening
- DGood night
04When you find yourself alone with the guests, you could have some small talk, but remember to choose your topic with caution.
- ○正解
- ╳
05Fill in the blank with the most suitable words from the options given below. If you have any further questions in the future, then ________ to email or call me.
- Adon't worry
- Bdon't overwhelm
- Cdon't have
- Ddon't hesitate正解
06Fill in the blank with the most suitable words from the options given below. The group is quite big, so please ________.
- Acome this way
- Btake photos
- Cstay together正解
- Dunderstand
07When giving an office tour, you, as a tour guide, represent your organization. So, smile, look friendly, positive and upbeat to impress your guests.
- ○正解
- ╳
08Handshakes between men and women is usual in India.
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- ╳正解
09Which of the following is the Don'ts of giving office tours?
- AHave some small talk
- BBe humorous
- CMake culturally insensitive comments正解
- DStay humble and friendly
10As a tour guide which of the following is NOT a good way to impress your guests with this tour.
- Astay upset正解
- Bact friendly
- Csmile more
- Dstay upbeat
11Fill in the blank with the most suitable word from the options given below. Paul Lai. is a newcomer in the office, which mean he is a ________ .
- Aveteran
- Brookie正解
- Cold-timer
- Dpresident
12Which of the following is/are common greetings?
- AHandshake正解
- BHug正解
- CKiss正解
- DBow正解
13When you're in a session of an office tour, which of the following steps should be included?
- AMove guests from one place to the next正解
- BIntroduce supervisors and staff正解
- CIntroduce services they provide正解
- DGive background information正解
14The guests seems to be enjoying themselves, so it's ok to lose track of time.
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- ╳正解
15You can ask one's marital status to begin a small talk.
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- ╳正解
16In Thailand, it is done with the palms together, fingers up and a slight bow, called “wai.”.
- ○正解
- ╳
17When guiding a large group you should consider using a wireless microphone, to make sure all your guests can hear you.
- ○正解
- ╳
18When shaking hands with someone for the first time, always use your left hand accompanied by good eye contact and straight posture.
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- ╳正解
19Which of the following is NOT steps to start the tour.
- AWelcome
- BIntroduce yourself
- CGive an overview of the tour
- DAnswering questions正解
20In Japan, men will kiss other men three to four times on the cheeks as a form of greeting.
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- ╳正解